Privacy Policy

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Privacy Policy

The Privacy Policy, together with our terms of use, details the use and storage of any personal data that you provide to us, and / or that we collect from you while you are browsing this site, as part of ARMS Software International Sdn Bhd compliance and commitment towards the protection of our customer's personal data.

By providing your personal information to us, you consent to our Privacy Policy and the collection, use, access, transfer, storage and processing of your personal data as described in this Privacy Statement.

We update this Policy from time to time to reflect current changes, so please return and review this Policy regularly for your own information and awareness. 


Privacy Statement

This Privacy Statement details the methods utilised by ARMS Software International Sdn Bhd and its holdings, related and subsidiary companies (collectively referred to as “Our”“Us” or “We”), the type of personal data collected when operating our website and / or signing up as a member of the ARMS Store, and the manner in which such personal data (as defined below) is collected, processed, stored, used, disclosed and / or transferred and your right to access and correct your personal information in accordance with the laws of Malaysia.

Please read this Privacy Statement to understand how we utilise the personal data that we may collect from you. By providing your personal data to us, you are consenting to this Privacy Statement and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Statement.


Personal Data / Information

Personal data / information can be construed as any information that can distinguish, identify or contact an individual / data subject either directly or indirectly (e.g. Name, Address, Identity Card /Passport Number, Contact Details and / or Email Address). It may also encompass any other personal identifiable information that you may disclose to us.

For the purposes of this Privacy Statement, personal data will also encompasses sensitive personal information which relates to your health, political opinions, religious beliefs or other any belief of similar nature. Please note that this Privacy Statement is applicable only if you are a natural person / an individual.


Personal Data / Information Collected

In order for us to provide you with our products and / or services, and to operate in an efficient and effective manner, we will be required to collect the following relevant personal data from you, which include, but not limited, to the following:

Additionally, we may collect and process details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, where applicable.

If you do not agree to provide your personal data to the ARMS Store and/or do not agree to us processing the personal data, we will not be a position to provide products and services to you.


Source Of Personal Data / Information

All personal data that is collected is obtained directly from you, which is personal data that you have voluntarily provided us. It may also be obtained legitimately from third parties or other service providers, to which, you have consented to the disclosure of your personal data.


Method Of Collecting Personal Data / Information

We may collect Personal Information directly from you when you:

Other than the personal data obtained from you directly as stated above, we may also obtain your personal data from such other sources where you have given consent towards disclosure of information relating to you, and / or where otherwise lawfully permitted.


Use of Personal Data / Information

Any information that we collect and store, relating to you, is primarily used to enable us to provide our services to you. This extends to any information that is obtained from the category of third parties identified in this Privacy Statement. In addition, we may use the information for the following purposes:

If you are an existing customer, we may contact you with information about products and services similar to those which were the subject of a previous purchase / sale to you.Furthermore, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services, which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you have consented to at the time your information was collected.

If you are a new customer, we will only contact you, or allow third parties to do so, when you have provided consent and only by those means which you have provided consent for.
If you do not want us or any other third party to use your data for any purposes, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal identifiable information about individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.  Personal Data / Information StorageInformation that has been provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will also be encrypted to ensure its safety.

The transmission of data via the internet is not a completely secure process and therefore we cannot guarantee the security of data sent to us electronically. As such, transmission of such data is therefore, entirely at your own risk. In the event, where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password private and confidential. 


Personal Data / Information Disclosure

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We also may be required or need to disclose information about you to the following third parties:

We may also disclose your personal information to third parties:


Direct Marketing

Once you have provided us your personal data, you may receive from us, from time to time, email and direct mailings containing promotional materials. If you do not wish to receive them, you may indicate your preference before signing up for any of our paid services or business transactions.


Provision Of Incomplete Personal Data / Information

The provision of personal data is compulsory to enable the processing of your application / membership for our Products and/or Services. The failure to provide such obligatory information will necessitate the rejection of your application / membership. In such circumstances, we reserve the right to reject your registration and/or application without providing any reason(s) whatsoever.


Right To Access & Correct Personal Data / Information Provided

Subject to the compliance of terms and conditions, access will be granted to your personal data if it is:

You may make a request to us by contacting us or visiting our business premises. Reasonable endeavours will be made to comply with your request to access and/or make any reasonable corrections to your personal data within 21 days upon receipt of the request.

Please note that we may withhold access to your personal data should we be unable to confirm your identity or where the information requested for is of a confidential commercial nature or in the event we receive repeated requests for the same information.


Personal Obligations & Responsibilities

It is your personal responsibility and obligation to provide accurate and complete personal data / information when required and consented upon. The act of updating such personal data / information when it is rendered inaccurate, obsolete or incomplete is also rendered upon the data subject. Requests for access can be made by contacting us or visiting any of our business premises.


Use of Cookies

We may occasionally gather information regarding your computer whilst you are browsing our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.Such information will not identify you personally as it is statistical data about our visitors and their browsing behaviour on our site. This statistical data does not identify any personal details whatsoever. However, rejection of cookie files may affect your use of our websites as we will be unable to personalize aspects of your use of the website.

Similar to the above, we may gather information about your general internet use by using a cookie file. When utilised, these cookies are downloaded to your computer automatically. These cookie files are stored on your computer hard drive as they contain information that is transferred to a websites host server regarding the users stateful information. These files help us to improve our website and the service that we provide to you.

All computers have the ability to decline the use of cookie files. This can be done by activating the relevant setting on your internet browser. Please note, however, that should you choose to decline the use of cookie files, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded when you click on any advertisements on our website.


Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies, which you should thoroughly examine. Please be informed that this Privacy Statement applies solely to the ARMS Store Website and does not apply to any third party websites you may access from our websites. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. To determine their method of handling your personal data, please ensure that you read their respective privacy policies.


Privacy Policy Updates

We reserved the right to amend our Privacy Policy from time to time, where the updated version shall apply and override any and all previous versions, including but not limited to, leaflets or hard copy versions.

Please check our website regularly for additional information on our most up-to-date policies and practices that may be applicable to you. By continuing to use the products and the services after the communication of such revisions and/or modifications, you are accepting and consenting to such revisions and/or modifications.

In the event you do not agree to such revision and/or modification and depending on the nature of such revision and/or modification, it may impact ARMS Software International Sdn Bhd’s ability to continue providing products and services to you.


Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at [email protected]